Terms of Service

1. General Terms

Senpeng Import & Export Trading Co., Limited (“we,” “us,” or “our”) provides its products and services under the following conditions. By accessing and using our website or purchasing products from Senpeng Import & Export Trading Co., Limited, you agree to comply with these Terms and any applicable laws.

2. Product Use

Our products are designed for personal and commercial use. You agree to use our products only in accordance with the instructions provided and for lawful purposes.
You are responsible for ensuring the compatibility of Senpeng Import & Export Trading Co., Limited products with your devices and systems before purchase.

3. User Accounts

To access certain features of our website and services, you may need to create an account with Senpeng Import & Export Trading Co., Limited. You agree to provide accurate, complete, and up-to-date information and to maintain the confidentiality of your account details.
You are responsible for all activities under your account and agree to notify us immediately if you suspect any unauthorized use.

4. Orders and Payments

By placing an order on our website, you agree to purchase the products subject to availability and at the price listed.
We accept various forms of payment, including credit cards and other payment methods available on our website. Payment must be received in full before your order is processed and shipped.
Senpeng Import & Export Trading Co., Limited reserves the right to refuse or cancel orders at our discretion.

5. Shipping and Delivery

Shipping and delivery times may vary depending on your location and the product ordered. Senpeng Import & Export Trading Co., Limited will make reasonable efforts to ensure timely delivery.
You are responsible for providing accurate shipping information. If there is an issue with delivery due to incorrect details, you may be subject to additional shipping charges.

6. Returns and Refunds

Senpeng Import & Export Trading Co., Limited offers a return policy for products that are defective or damaged upon arrival. If you wish to return a product, please contact our customer support team within [specified time, e.g., 30 days] of receiving the item.
Refunds are processed according to our return policy and are subject to conditions outlined on our website.

7. Warranty and Support

All Senpeng Import & Export Trading Co., Limited products are covered by a warranty against manufacturing defects. Warranty details, including duration and coverage, are provided with each product.
Senpeng Import & Export Trading Co., Limited provides customer support to assist with troubleshooting, product inquiries, and technical assistance. Please contact our support team for help.

8. Privacy Policy

Your privacy is important to us. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

Senpeng Import & Export Trading Co., Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our products or services.
Our total liability to you, in any circumstance, is limited to the amount you paid for the product or service that caused the issue.

10. Intellectual Property

All content, including but not limited to logos, images, and text, on the Senpeng Import & Export Trading Co., Limited website and in our products is owned by or licensed to Senpeng Import & Export Trading Co., Limited and is protected by intellectual property laws.
You agree not to reproduce, distribute, or exploit any content without the prior written consent of Senpeng Import & Export Trading Co., Limited.

11. Modification of Terms

Senpeng Import & Export Trading Co., Limited reserves the right to modify these Terms at any time. Any changes will be posted on this page with an updated “Last Updated” date. Continued use of our website and services after changes are made will constitute your acceptance of the modified Terms.

12. Governing Law

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the lawsof HK.